Signatures are individual instances created by applying a template to a specific person. This guide covers creating and managing signatures for your team.
Prerequisites
Before creating signatures, you need:
- At least one template created
- User information (name, title, contact details)
Creating a Single Signature
Step 1: Navigate to Signatures
- Click Signatures in the sidebar
- Click the Add Signature button
This takes you to the signature creation page.
Step 2: Enter Details
Fill in the user's information:
- Name: Full name as it should appear
- Title: Job title or role
- Email: Professional email address
- Phone: Direct or office number
- Any additional fields defined in your template
Step 3: Select Template
Choose which template to apply:
- Browse available templates in the dropdown
- Select the appropriate template
- Preview updates automatically
Step 4: Review and Create
- Review the preview to verify everything looks correct
- Click Create to finalize
The signature is now ready for deployment.
Assigning to Groups
Organize signatures by assigning them to groups:
- When creating or editing a signature, find the Group field
- Select one or more groups
- Save the signature
Groups help you:
- Apply campaigns to specific teams
- Organize by department or location
- Manage signatures in bulk
See Creating Groups for more on group management.
Sending Install Instructions
Help team members set up their signatures:
- Open a signature
- Click Send Instructions
- The signature owner receives an email with:
- Their signature HTML
- Step-by-step setup guides for Gmail and Outlook
- Copy buttons for easy installation
This is the easiest way to deploy signatures. Team members get everything they need in one email.
Importing Multiple Signatures
For larger teams, use CSV import to create many signatures at once.
Step 1: Start Import
- Go to Signatures in the sidebar
- Click the Import CSV button
Step 2: Prepare Your CSV
Your CSV file should include columns for:
- Name (required)
- Email (required)
- Title
- Phone
- Any custom fields
Example format:
name,email,title,phone
John Smith,john@company.com,Marketing Manager,555-0101
Jane Doe,jane@company.com,Sales Director,555-0102Step 3: Upload and Map
- Upload your CSV file
- Map CSV columns to signature fields
- Select which template to use
- Review the preview
Step 4: Complete Import
Click Import to create all signatures. They appear in your signatures list ready for deployment.
Managing Signatures
Viewing Signatures
On the Signatures page, you'll see three tabs:
- All: Every signature in your organization
- Active: Signatures marked as active
- Inactive: Signatures marked as inactive
Editing a Signature
- Click on a signature in the list
- This opens the signature editor at
/signatures/[id]/edit - Make your changes
- Click Save
After editing, users should reinstall their signature to see changes in their email client.
Changing Status
Toggle signatures between active and inactive:
- Active: Ready for use
- Inactive: Hidden from active deployments
Deleting Signatures
- Find the signature in the list
- Click the delete option
- Confirm deletion
Deleting a signature doesn't remove it from email clients where it's already installed.
Signature Fields
Required Fields
- Name: User's display name
- Email: Professional email address
Common Fields
- Title: Job title or role
- Phone: Direct or office number
- Company: Organization name
Custom Fields
Your organization may have additional fields depending on template configuration.
Best Practices
Verify Information
- Double-check spelling of names
- Verify job titles are current
- Confirm contact information is correct
Keep Consistent
- Use the same template style within departments
- Apply naming conventions consistently
- Update information promptly when it changes
Plan for Changes
- Create signatures during onboarding
- Update signatures when roles change
- Remove signatures during offboarding
Troubleshooting
Template Not Available
- Check you have at least one template created
- The Add Signature button is disabled if no templates exist
Information Not Showing
- Verify all required fields are filled
- Check the template includes those fields
- Review the preview before saving
Import Failing
- Verify CSV format matches expected columns
- Check for special characters in data
- Ensure email addresses are valid
Next Steps
After creating signatures:
- Deploy to Gmail
- Deploy to Outlook
- View analytics to track performance
Need Help?
Contact support@signkit.io if you're having trouble creating signatures.